Experience

1+ years

Education

Any Degree

Location

Hyderabad

Role

Telesales Executive - IT Sales

Employment Type

Permanent Job, Full Time

Candidate Requirements

1. Client Interaction:
   • Outbound Calls: Initiate and manage outbound calls to potential and existing clients to introduce products/services.
   • Inbound Calls: Handle inbound client inquiries and provide appropriate solutions or information.
2. Meeting Scheduling:
   • Schedule and coordinate meetings between clients and the sales or business development team.
   • Ensure timely follow-ups and reminders to clients regarding scheduled meetings.
3. Client Relationship Management:
   • Build and maintain strong client relationships by understanding their needs and providing tailored solutions.
   • Manage client databases, ensuring all information is up-to-date and accurate.
4. Communication Skills:
   • Demonstrate excellent verbal and written communication skills to effectively engage with clients.
   • Be persuasive and convincing in promoting the company’s offerings.
5. Client Convincing:
   • Utilize negotiation and persuasive techniques to convince clients to adopt or purchase products/services.
   • Address and resolve any client concerns or objections confidently and professionally.
6. Reporting:
   • Provide regular reports on calls made, meetings scheduled, and client interactions to the team lead or manager.
   • Track client feedback and escalate any issues to the appropriate department.

Candidate Qualifications

• Minimum of 1+ years of experience in IT Tele Sales or similar role.
• Strong verbal and written communication abilities to effectively engage with clients.
• Ability to build rapport and maintain strong client relationships.
• Efficient in scheduling and managing multiple client meetings simultaneously.
• Excellent analytical and problem-solving skills.
• Capable of handling client queries and resolving objections confidently and professionally
• Bachelor’s degree in Business Administration, Communications, or a related field (preferred but not mandatory).
• Proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with CRM systems (an advantage).
• Able to work independently and as part of a team.